1. Respond Fast
2. Cross sell products
3. Cross sell cool features
4. Always be the last response
5. Avoid overly prepared responses
6. Know who you're dealing with and respond accordingly
7. Customer care discounts
8. Staff product knowledge and training
9. Personalize everything
10. Data Mining
Well to begin with, it started off being a wanderer. Originally an artist, wanting to do things in a scientific way. Normal to any growing up age, adventure, challenges, competition, decorated dresses, also couldn’t miss my attention. But as they say, forces lost the opportunity of my charm. Public schooling had already set in me the love for science, history & fabrics. Which are poles apart. Science took me to drug delivery systems and its pharmacokinestatics. But the friends & environment forced me towards business. I’ve been through many accidents, one of which landed me into education technologist job. Reason for being a child researcher. I’ve spent most of my service life working in that strange space where passion was never my profession. I’m passionate about the things that interest me like, what is the strength of an ant, why butterflies have different shades and colors, who am I, why somebody likes.......and plethora of other questions, which need my attention. I read voraciously and collect books as well, but only in specific genres. I’m passionate about my profession(s), both planned and accidental, Which is partly why I’m chairman of “The School Of Everything.”
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